Working at Kenwood House
14 Stoke Road, Stoke-on-trent, ST4 2DP
Operated by Roughcote Hall Farm Ltd
6 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Strong leadership creates an open culture with passionate staff and good training, but basic activities and adequate staffing hold it back."
Safety & Risk
7/10
✓
Medicines were managed safely... Staff had received training around medicine administration and had their competencies checked regularly. There were regular audits of medicines... The registered manager reviewed all accidents and incidents regularly.
Staff Culture
7/10
✓
The staff team were passionate about making a positive difference in everyone's lives. One staff member told us, 'We have the best interests of the people. All looked after well by staff team and do what the people want. We are here for them.'
Staffing Levels
5/10
!
Staff recruitment was safe and there were enough staff to support people in line with their assessed needs. Staffing levels were regularly assessed and altered when people's needs changed.
Training & Dev
7/10
✓
Staff received an in-depth induction when joining the service, which included additional training around supporting people with learning disabilities, for example in MAKATON... Staff received regular supervisions from the registered manager.
Management
7/10
✓
The registered manager had created an open and honest culture within the service. People, relatives and staff regularly approached the registered manager to talk about things. One relative told us, '(Registered manager) is always approachable'.
Programmes
4/10
!
People were encouraged to engage in meaningful activities at the service or in the wider community. Staff were playing games with people, supporting people to complete household chores and going shopping with people during our inspection.
Points to consider
Only basic activities like games, shopping trips, and household tasks, no activities coordinator or specialist programmes to make the role more varied and fulfilling.
Staff were playing games with people, supporting people to complete household chores and going shopping with people during our inspection.
Staffing is adequate to meet needs but nothing special, no details on stable long-serving team or minimal agency use.
there were enough staff to support people in line with their assessed needs. Staffing levels were regularly assessed and altered when people's needs changed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews