Working at Kenwith Castle Country House Care
Abbotsham, Bideford, EX39 5BE
Operated by Care South
59 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"Staff praised the amazing manager and felt valued in a supportive culture with excellent training and activities, although some shifts rely on agency staff."
Safety & Risk
7/10
✓
Staff had received training on how to safeguard people... Current records showed people received their medicines in the way prescribed... There had been some supply issues and delays... systems in place that ensured accidents... reviewed.
Staff Culture
8/10
✓
Newly recruited staff, and the existing staff team were extremely positive about the supportive environment created by the registered manager. Staff were valued, treated with respect... 'The staff are well looked after…'
Staffing Levels
7/10
✓
Despite national staffing shortages, the management team had worked hard to ensure they recruited new staff... arranged agency staff covered temporary vacancies but... consistent group of agency staff... A few relatives said, in their view, more staff were needed.
Training & Dev
8/10
✓
Staff were supported to carry out their individual roles through a range of comprehensive training, supervisions and competency checks... They offered all the training I needed... offered me a chance to complete an NVQ so I can better myself.
Management
8/10
✓
Staff praised her approach, they said, 'The manager is amazing and has made such a difference to the atmosphere...' Feedback from relatives showed the registered manager was held in high esteem. Every relative who spoke with us praised the registered manager's approachability and friendliness.
Programmes
8/10
✓
New visual and auditory sensory garden... interactive table... social hub was the home's pub... full programme of meaningful activities... fashion show... activities staff spread their hours over the week.
Points to consider
Some shifts are covered by agency staff, even though they are a consistent group who know the residents.
arranged agency staff covered temporary vacancies but the registered manager explained they were a consistent group of agency staff, for example one person only worked at Kenwith Castle Country House Care and had set shifts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews