Working at Kent Farm Care Home
Caresmart Limited, Uffculme, EX15 3AR
Operated by CareSmart Limited
17 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Positive feedback on the approachable manager and a supportive family-like team, although staffing vacancies mean reliance on agency staff and extra shifts."
Safety & Risk
7/10
✓
Staff had regular safeguarding training... People received their medicines safely... audited regularly... Staff reported accidents and incidents which the registered manager analysed... Learning was shared.
Staff Culture
8/10
✓
Staff worked well as a team, praised improved training and said they felt well supported. 'We are all a little family, we look out for one another'
Staffing Levels
5/10
!
There were enough staff to meet people's needs, although there were some vacancies... covered by existing staff working extra shifts or by using agency staff.
Training & Dev
7/10
✓
Improved training provision meant staff felt confident... Training methods had improved to include online... more face to face training and competency assessments... regular supervision, appraisals.
Management
8/10
✓
People, relatives and professionals gave us positive feedback about the impact of the new registered manager... They said they were approachable, organised, and acted on feedback. Staff: '[Registered manager] is brilliant. We get on really well.'
Programmes
6/10
✓
Part time activities co-ordinator... exercises and quiz... massage therapist... pet therapy... greenhouse... children from local preschool and primary school visited the home regularly.
Points to consider
Staffing is adequate but vacancies mean some shifts are covered by agency staff or extra hours from the team.
There were enough staff to meet people's needs, although there were some vacancies with ongoing efforts being made to recruit staff. Any gaps in the rota were covered by existing staff working extra shifts or by using agency staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews