Working at Kensington Residential Care
340 Pelham Road, Immingham, DN40 1PU
Operated by 365 Care Homes Limited
35 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"Staff get good training, regular supervision and feel supported by approachable new managers, but no registered manager yet and staffing shortages at busy times."
Safety & Risk
6/10
✓
Risks to people's health, safety and well-being had been assessed and staff understood how to keep people safe. Medicines were managed and administered safely.
Staff Culture
6/10
✓
There were positive comments from staff about the new managers support and approachability. 'If we need anything she will access it for us, it is much better than before.'
Staffing Levels
5/10
!
We observed there were enough staff on duty to meet people's needs. However, people we spoke with felt staff were rushed... 'not enough staff to go around'
Training & Dev
6/10
✓
People were supported by staff who were trained. Feedback from staff regarding their training was positive. Staff told us they received regular supervision.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A manager was in post and had started the process to be registered with the CQC.
Programmes
4/10
!
People were supported to take part in activities... feedback from people was mixed about the range of activities... recruiting two full time activity coordinators.
Points to consider
No permanent manager in place yet, as the current one has just applied to register with the regulator.
At the time of our inspection there was not a registered manager in post. A manager was in post and had started the process to be registered with the CQC.
Not enough staff at busy times, so waits can be long and staff feel rushed.
everyone we spoke with felt there were not enough staff available... 'They work so hard all day and there are not enough staff to go around'
Very limited activities right now, with mixed feedback and still recruiting activity coordinators.
The provider was in the process of recruiting two full time activity coordinators to extend the activity programme... feedback from people was mixed about the range of activities on offer.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
!
Requires improvement
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews