Last updated: 10 February 2026
"Clear leadership from approachable managers and passionate staff create a strong culture, but staffing lacks long-term retention details and training covers only basics."
Risk management plans were up to date... There was an open culture in the home where learning from mistakes, incidents and accidents was encouraged.
Staff demonstrated a commitment to the home... 'I see staff passionate about their job. They like to be involved in people's lives and I feel like it is a second home.'
Staff told us there were enough staff on duty with the appropriate skills and knowledge to safely deliver the care people needed.
All new staff received a range of training... Staff new to care were required to complete the Care Certificate. Staff received on-going assistance... one to one supervision meetings, appraisals.
Staff told us the management of the service provided clear leadership... 'It is very well organised, and the manager is very approachable, it is the best home I have worked in.'
People were offered a range of activities... wish lists... Big Draw Festival... Children from a local school had visited the home.
Staff numbers are enough to get by but no details on agency use or staff staying long-term.
Suitable staffing levels were in place to meet the needs of the people living at the home.
Training covers basics like dementia care and inductions but no specialist courses or funded qualifications.
Staff had received dementia care training... Staff new to care were required to complete the Care Certificate.
Activities are varied with two coordinators but no special named programmes or advanced therapy training for staff.
People were offered a range of activities to engage in. These included activities that encouraged physical movement and social engagement... two lifestyle co-ordinators.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp