Last updated: 10 February 2026
"Great leadership and a happy, united team, but staff retention and specialist training are lacking."
Per 2022: Assured on IPC including outbreak management, PPE, testing; per 2019: Good medicines systems and incident learning, though some environmental risks addressed on inspection.
Per 2019 comprehensive inspection: Staff said 'I absolutely love my job', 'nice place to work with nice staff, we all get on really well'; worked as a team.
Per 2022: Staff had worked flexibly to maintain safe staffing levels; per 2019: Everyone told us there was always enough staff on duty.
Per 2019 comprehensive inspection: All staff supported with induction, supervision, appraisal, regular training and care certificate for new staff.
Per 2019 comprehensive inspection: People and staff spoke highly of the registered manager who has energy, good rapport, spends time on the floor and delivers care.
Per 2019 comprehensive inspection: Activities co-ordinator and staff provided variety including bingo, sing-alongs, raffles, themed dress-up events like Wizard of Oz.
Staff numbers are enough for safe care, but no details on low staff turnover or minimal agency workers.
Everyone we spoke with told us there was always enough staff on duty at all times.
Training covers basics like induction and regular updates, but nothing specialist or funded qualifications.
All staff were supported to provide safe care by way of induction, supervision, appraisal and training.
Varied activities like bingo and themed dress-up days keep things interesting, but no specialist programmes or innovations.
An activities co-ordinator supported people with activities of their choice... I organise the bingo, raffles... dressed up as characters from the Wizard of Oz.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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