Working at Kemble House

No dedicated activities coordinator or specialist programmes, just basic community outings that residents say are not enough.

People were involved in a range of community activities of their choice, but people told us they would like the opportunity to go out to additional community activities.

Staffing is adequate but relies on regular agency and bank staff to cover rota gaps.

Regular agency staff were also used to plug gaps in the rota.

Only standard training and induction, with new staff lacking skills for complex mental health needs.

There were, however, a number of new staff... Lack of experience in working with people with these needs posed challenges for the staff team.