Working at Kellan Lodge

Managers missed key problems like gaps in risk assessments and training shortfalls, so issues build up without fixes.

Management oversight of the service was ineffective and did not identify the issues we identified as part of this inspection.

No specialist training on epilepsy, behaviours that challenge or learning disabilities, and over half the staff lack infection control updates since 2019.

Staff had not received any specialist training in response to people's specific health and care needs. Five staff members out of eight had not received any infection control training since 2019.

Activities are basic like TV, music and colouring with few outings, so the job lacks variety and creativity.

Records documented the activities that were organised and delivered within the home for all people. These were limited to relaxing, watching television, listening to music, colouring and painting.