Last updated: 10 February 2026
"Excellent training and effective safety systems support a positive culture, but basic activities programmes and average staff retention hold it back."
There were effective systems in place to manage medicines. People received their medicines safely... Risks were assessed thoroughly... Accidents and incidents were well documented... learning shared with the staff team.
There was a positive culture within the home... Staff knew people well... homely and welcoming atmosphere. People knew the registered manager and greeted them warmly.
There were enough staff to meet people's care and support needs. As this was a small home, the registered manager told us they would rota on extra staff if a person had an appointment or required support with activities.
Staff received a comprehensive induction including The Care Certificate, training in specialist areas such as autism and learning disability awareness, positive behaviour support and epilepsy. Staff received regular supervision and appraisal.
Staff felt the registered manager was supportive and were able to talk to them at any time. A staff member said, '[Registered manager] is good, she's always there when we need her.'
People had individual activity plans... staff supported people to take part in activities both indoors and outdoors. One person told us, 'I like to go shopping, go to [local] coffee shop.' Birthdays and milestone events were celebrated.
Staffing is adequate for this small home with just enough staff on shift and extra added when needed, but no evidence of exceptional team stability or long retention.
There were enough staff to meet people's care and support needs. As this was a small home, the registered manager told us they would rota on extra staff if a person had an appointment or required support with activities.
No dedicated activities coordinator or specialist programmes, so the role is mostly routine care with basic outings like shopping and parties.
People had individual activity plans in their care files and clearly displayed in their bedrooms. Staff supported people to take part in activities both indoors and outdoors... go shopping, go to [local] coffee shop... birthdays celebrated.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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