Working at Keele House

No activities coordinator or regular structured programme, so the job is mostly routine care with some chats, games and one-off events.

Staff told us this had reduced their workload and they now had time to spend with people, chatting and playing games. People who wanted had been supported to take part in national events such as the Queen's Jubilee and funeral service.

Only standard training like dementia and infection control with no funded qualifications, career paths or regular supervision mentioned.

All staff had completed training in infection control, dementia and learning disability and autism. Senior care staff were trained to administer insulin for people with diabetes.

Staffing is good enough to meet needs with vacancies now filled but staff still cover any gaps themselves.

The staff team had increased because vacancies had been filled. Staff covered any vacant shifts, so people always knew the staff who supported them.