Last updated: 10 February 2026
"Motivated and proud staff with innovative activities and programmes, although adequate staffing lacks strong retention details and training is standard."
2021 IPC inspection: Assured provider preventing infections, using PPE effectively, accessing testing, managing outbreaks. Per 2020: Risks assessed, medicines safe, incidents reviewed.
Per 2020 comprehensive inspection: Staff were motivated and spoke with pride... 'Oh its brilliant. I have never worked in a place like it. Everyone has a laugh and I love it here.'
Per 2020 comprehensive inspection: People told us there were enough staff to meet their needs... 'It seems like there is always somebody about...' 'there always seems to be a whole bunch of staff around.'
Per 2020 comprehensive inspection: Staff received the training they needed to do their job well and received a robust induction... regular supervisions and appraisals.
Per 2020 comprehensive inspection: People were highly complementary about the registered manager and how the service was led. Staff... 'I think the management are great. They are there if needed.'
Per 2020 comprehensive inspection: Arrangements for social activities were innovative... dedicated care and activity team, lead carer... school tour, aerodrome visit, family wedding support, community links.
Staffing levels are enough to meet needs but nothing special, no details on staff staying long-term or agency use.
Per 2020 comprehensive inspection: People told us there were enough staff to meet their needs in a timely way. One told us, 'It seems like there is always somebody about to provide help.'
Only standard training and supervisions, no specialist courses or funded qualifications mentioned.
Per 2020 comprehensive inspection: Staff received the training they needed to do their job well and received a robust induction when they started working at Keate House.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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