Working at Kay Hitch Way
4 Kay Hitch Way, Cambridge, CB24 9YR
Operated by Voyage 1 Limited
4 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported with good training and strong safety practices, although extra staff are sometimes needed for appointments and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
2021 targeted inspection: Assured provider preventing infections, meeting shielding rules, using PPE effectively, accessing testing, promoting hygiene safety, managing outbreaks and up-to-date policy.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: 'The team work well together and I feel very supported'; staff felt confident raising concerns and enjoyed working at the home.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: There was enough staff on duty; one member of staff told us that staffing levels were good and allowed them to have individual time with people.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff received induction, shadowing, specific training such as peg feeding, regular supervision, appraisals and ongoing training monitored by the registered manager.
Management
7/10
✓
Per 2017 comprehensive inspection: 'The registered manager is supportive and helpful'; members of staff felt well supported and enjoyed working at the home.
Programmes
6/10
✓
Per 2017 comprehensive inspection: Range of activities including day services, shopping, local events, table top games, art/crafts, musical shows and cinema; each person had an activities programme.
Points to consider
Staff numbers are enough to spend time with residents but extra staff get brought in for things like medical appointments.
Per 2017 comprehensive inspection: 'additional staffing would be arranged to support people's increased level of needs when required such as an attendance at medical appointments or admissions to hospital.'
No activities coordinator or special programmes, so the work is mostly routine care with added crafts, games and outings.
Per 2017 comprehensive inspection: 'the range of activities that people took part in. These included attendance at day services, shopping and accessing local events within the community... table top games, art/crafts and attending musical shows and a cinema.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews