Working at Karma Liv-in

No activities coordinator or structured programme, so the role is mostly routine personal care with basic hobbies support.

People were able to take part in activities and lived their lives how they wanted. Staff encouraged them to do things they liked. However, one relative felt the staff could do more activities with their loved one.

Only standard mandatory training, no specialist courses or funded qualifications.

Staff had received training in areas such as moving and handling, safeguarding adults, fire safety and infection control.

Staffing is adequate but nothing special, no details on low agency use or high staff retention.

People and their relatives felt there were enough staff to meet people's needs. Staff told us there were enough staff to care for people safely.