Working at Karam Court Care Home

Staff told us that training in safeguarding people was reviewed and updated. All staff spoken with told us any concerns they would speak with the manager, and they had confidence that action would be taken immediately to ensure the person was kept safe.

One staff member told us, 'We discuss everything about the home, and the people we are a team, what staff member knows, we all know.'

The registered manager used a dependency tool to assess how many staff were needed to support people safely... One person told us 'There is always staff around.'

Staff told us the training was excellent and the registered manager encouraged staff to ask for any training they might feel would benefit them to support people.

The registered manager was clear about the organisations vision and values. Staff understood their roles and responsibilities and were supported with training and supervision.

The service had an activities person and the activities that people had taken part in was displayed around the home. People's views were sought about the activities they enjoyed this was both within the home and arranging trips out.