Last updated: 9 February 2026
"Staff feel supported with enough staffing, positive culture and safe practices, but basic activities without a coordinator and standard training hold it back."
Risk assessments were in place and subject to monthly reviews; medicines managed safely with accurate records; accidents reviewed to reduce re-occurrence.
Staff told us there was an open and positive culture at the service and spoke positively about senior staff.
There were enough staff working at the service to support people in a safe way, staff told us they had enough time to carry out their duties.
Per 2019 comprehensive inspection: New staff had an induction programme, access to on-going training including dementia care and safeguarding, regular supervision.
There was a clear management structure in place and staff spoke positively about the support they received.
Per 2019 comprehensive inspection: People supported to engage in activities including bingo, quizzes, ball games, skittles, outside entertainers; activities timetable in place.
No activities coordinator, so the role is mostly routine care with basic games like bingo and quizzes.
Per 2019 report: There was an activities timetable... bingo and a quiz... ball games, skittles and outside entertainers. The unit manager... had put this proposal forward... for a designated activities coordinator.
Only standard training on basics like safeguarding and dementia, no specialist courses or funded qualifications.
Per 2019 report: Records showed training covered topics including... safeguarding adults, infection control, dementia care... Staff received regular one to one supervision.
AI Generated
Last inspected: February 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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