Last updated: 10 February 2026
"A stable staff team with low turnover and happy working environment, but basic activities and some incomplete mandatory training."
Medicines were stored and administered safely... We noted one example of missed signatures on the MAR, although... the deputy manager... assured us they would take actions to prevent missed signatures in future.
Staff told us it was a happy working environment with good team co-operation. A member of staff told us, 'I love it (working here).'
The staff team was stable, with low staff turnover. Staff told us it was a happy working environment with good team co-operation.
Staff were supported to gain relevant qualifications. Most staff either held a National Vocational Qualification (NVQ), the Care Certificate, or were in the process of obtaining a relevant qualification.
Staff told us they felt well supported and could always ring one of the management team for advice if they were not present in the building.
We heard about arts and craft projects... Staff were enthusiastic and creative about encouraging people to lead active and fulfilling lives.
Activities are basic like arts, crafts, cooking, games, walks and pets, with no dedicated activities coordinator or specialist programmes.
We heard about arts and craft projects, and about plans for future activities... regularly offered to do cooking sessions, play board games, or to go out for walks.
Some mandatory training like safeguarding and mental capacity was booked but not yet completed for all staff.
Staff told us they had received safeguarding training at their previous places... further training on this topic was booked for the near future... safeguarding, Mental Capacity Act... had been booked for all staff.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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