Last updated: 9 February 2026
"Staff feel proud and work well together with strong safeguarding knowledge, but the registered manager is absent and staffing stability is unclear."
Staff had the knowledge and confidence to identify safeguarding concerns and acted on these to keep people safe. Accidents and incidents were reviewed to identify any themes and make changes to practice where required.
Staff were proud of working for the service and of the quality of care provided. They spoke about providing a good quality of life for people and staff working well together as a team.
There were sufficient nursing and care staff to meet the needs of people using the service.
The management team were approachable, understood the needs of people, and listened to staff.
Deputy is acting as manager since May as the registered manager has been sent to help at another home.
At the time of our inspection there was a registered manager in post, however, they had been deployed to support another service since 05 May 2023. In their absence the deputy manager was in the role of acting manager.
Staffing levels are adequate and meet needs, but nothing said about team stability or agency staff use.
There were sufficient nursing and care staff to meet the needs of people using the service.
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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