Working at July VII Limited t/a Wykenhurst Residential Home
17-19 Baggallay Street, Hereford, HR4 0DZ
Operated by July VII Limited
25 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff feel supported by approachable managers and share strong values with good safety, but incomplete staff files and basic training need improvement."
Safety & Risk
7/10
✓
The provider had processes to ensure people were protected from risk of harm and abuse. Staff knew potential risks and how to report concerns. Processes to learn from accidents and incidents. Medicines were well managed.
Staff Culture
7/10
✓
Staff knew how to raise concerns, were able to feedback suggestions and ideas for improvements and felt listened to. Staff and leaders shared the same vision and values.
Staffing Levels
5/10
!
Staffing arrangements met people’s needs but we did identify 2 staff files did not contain a person’s full employment history or reasons for any gaps.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: New staff received induction training to help them settle into their new roles. Staff were satisfied with the training provided to enable them to fulfil their duties.
Management
7/10
✓
Staff spoke positively about the management team and felt they were approachable, supportive, and competent leaders. The registered manager was enthusiastic about the work they did and open to feedback and learning.
Programmes
5/10
!
Per 2019 comprehensive inspection: People had support to participate in a range of social and recreational activities including fun exercise games, reminiscence sessions, arts and crafts, music-based activities and trips.
Points to consider
Staff numbers meet needs but some new staff files miss full work history.
We did identify 2 staff files did not contain a person’s full employment history or reasons for any gaps.
Just standard training and induction, no specialist courses or qualifications funded.
Per 2019 comprehensive inspection: New staff received induction training. Staff were satisfied with the training provided.
Activities are basic like trips and chats with no coordinator or special programmes mentioned recently.
People enjoyed going out on some trips and joining in and said, 'They always try and encourage me to take part in things'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews