Last updated: 9 February 2026
"Staff feel well supported by management and work well together as a team, but gaps in specialist training and limited activities programmes hold it back."
Staff had a good understanding of safeguarding procedures. ... The provider had improved the way risks to people's health and wellbeing were assessed, recorded and managed.
Staff were positive about how the team worked together to help deliver high standards of care. One member of staff told us, 'We work together as a team and we have seen real progress in how some people are engaging.'
Records showed and feedback from staff and relatives confirmed there were enough staff on duty at all times to ensure people's safety and health and social care needs could be met.
However, we found staff medicine administration competency had not been assessed. ... We identified that Autism training was not part of the provider's ongoing training plan.
Staff told us they felt well supported to fulfil their role. One member of staff told us, 'The [registered] manager is very supportive and is always on hand to give advice or support.'
Per 2018 comprehensive inspection: Staff supported people to participate in meaningful activities at home and in the community, and to pursue friendships and relationships in line with their own wishes.
Only standard mandatory training, gaps in ongoing specialist autism training and competency checks for medication.
Autism training was not part of the provider's ongoing training plan... staff medicine administration competency had not been assessed.
No activities coordinator or special programmes, so the role is mostly routine care and basic outings.
No reference to activities coordinator, dedicated programmes, pet therapy, or specialist approaches in the 2021 report; 2018 mentions support for home and community activities.
AI Generated
Last inspected: September 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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