Last updated: 10 February 2026
"Stable regular staff and positive culture, but no activities programme and only basic training hold it back."
Staff knew how to identify and report abuse. The registered manager undertook risk assessments. People received their medicines when required. Audits were carried out.
Staff spoke positively about the registered manager, management team and teamwork. Comments included, 'I'm happy working here' and 'We work as a team.'
Rotas were filled with regular staff and there were no vacancies. A regular team of staff delivered care to people.
The provider ensured staff received training necessary to do their roles effectively. This included safeguarding, moving and handling, medicines management, infection control and first aid.
They described the registered manager as open, honest and approachable. People, their relatives and staff were happy with the way the service was managed.
Staff supported people to engage in activities for stimulation and staff rotas were planned to accommodate their needs.
No activities programme or coordinator, so the role is mostly routine personal care.
Staff supported people to engage in activities for stimulation and staff rotas were planned to accommodate their needs.
Only standard mandatory training, no specialist courses or funded qualifications.
Staff received training... This included safeguarding, moving and handling, medicines management, infection control and first aid.
No formal appraisals for staff performance review.
Staff had not received formal appraisals to review their performance.
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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