Working at Jubilee Villa
48 Mill Street, Leicester, LE9 8DW
Operated by Heroic Care Ltd
5 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Well-led management, consistent staffing and a family-like culture, although activities remain basic without specialist programmes."
Safety & Risk
7/10
✓
Risks to people's health, safety and wellbeing were well managed. Assessments were regularly reviewed, and strategies were in place to help minimise harm.
Staff Culture
8/10
✓
Staff consistently told us how much they liked working at Jubilee Villa... Comments included, 'We are like a family; we all have a real bond.'
Staffing Levels
8/10
✓
Staff confirmed safe staffing levels were maintained and people were supported by a consistent team of staff who knew them very well.
Training & Dev
7/10
✓
Staff described a comprehensive induction... 'I have regular assessments and supervisions which help me be clear on what I need to do...'
Management
8/10
✓
Staff comments included, 'I think this service is well led. [Registered manager] is fully involved and we can make suggestions which are listened to and acted on.'
Programmes
6/10
✓
Activities included in house sessions, such as sensory time, using local leisure facilities and shops and going out on day trips.
Points to consider
Activities are regular but basic like sensory sessions and outings, with no specialist programmes or creative innovations to vary the daily work.
Activities included in house sessions, such as sensory time, using local leisure facilities and shops and going out on day trips.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews