Working at Jubilee Mews
19 Jubilee Mews, Newcastle Upon Tyne, NE3 3DX
Operated by Everyturn
12 bedsNursing homesCommunity services - Mental Health
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Supportive leadership, stable staffing and positive culture, although activities focus on individual hobbies without a dedicated coordinator."
Safety & Risk
8/10
✓
Fully assured on IPC/PPE/testing/cleaning/COVID risks (2022); good safeguarding, GRiST risk tool, safe medicines/competency audits, incident debriefs/learning (2018).
Staff Culture
8/10
✓
Staff enthusiastic/passionate about ethos, well-supported by management, respect each other, relaxed pleasant atmosphere with camaraderie. Per 2018 comprehensive inspection.
Staffing Levels
7/10
✓
Stable staff team with some long-serving, sufficient levels (4 day/2 night for 11), flexible and monitored to meet needs, robust recruitment; measures to mitigate COVID staff pressures. Per 2018 and 2022.
Training & Dev
7/10
✓
Staff training up-to-date and relevant to role/MH needs, lots of opportunities including requested courses, regular induction/supervision/appraisal. Per 2018 comprehensive inspection.
Management
8/10
✓
People and staff spoke well of the registered manager, said service had good leadership, staff very well supported, manager supportive and accessible: 'The manager is very approachable.' Per 2018 comprehensive inspection.
Programmes
6/10
✓
People supported to follow interests/hobbies (gardening, football club, music course, fishing, walking) and community access, introduced to new activities. Per 2018 comprehensive inspection.
Points to consider
No activities coordinator or named programmes, so the role focuses on supporting individual hobbies and rehab skills like cooking or budgeting rather than varied group activities.
People supported to follow interests such as gardening, football club, music course at college and fishing, with rehabilitative support for skills; no coordinator or specialist programmes mentioned. Per 2018 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews