Last updated: 10 February 2026
"Supportive management, effective training and a positive culture with strong safety, but tight staffing limits outings."
2020 inspection: 'We were assured the service was following safe infection prevention and control procedures to keep people safe.' Per 2018: Safe medicines management and risk assessments.
Per 2018 comprehensive inspection: 'The service promoted a positive culture that was person centred, inclusive and open.' Staff felt supported and shared information effectively.
Per 2018 comprehensive inspection: 'On the day of the inspection there were sufficient staff' but relatives said 'They have just enough staff' and 'The only restrictions are down to staffing levels.'
Per 2018 comprehensive inspection: 'The service had become accredited with the National Autism Society. This enabled them to offer effective support in line with current best practice.' Staff received additional training in supporting decisions, nutrition and behaviour.
Per 2018 comprehensive inspection: A member of staff we spoke with said, 'The manager is very supportive and I have learnt from them.' Relatives described the manager as approachable and efficient.
Per 2018 comprehensive inspection: 'Staff arranged activities such as art, games, crafts and music. Staff supported people to use the sensory room... Trips out were organised which included going for meals, the cinema, shopping.'
Staff numbers are enough most days but relatives say it's tight and can limit outings.
Per 2018 comprehensive inspection: relatives said, 'I think they could do with more. They have just enough staff' and 'The only restrictions are down to staffing levels. If there is enough staff people can go out. If not, people can't.'
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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