Working at Jubilee Lodge
Meadow Way, Cheltenham, GL54 2GN
Operated by The Orders Of St. John Care Trust
74 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"A stable team from recent permanent staff recruitment, positive culture and varied activities, but no registered manager and unsafe medicines management hold it back."
Safety & Risk
4/10
!
People's medicines were not always managed safely. Care plans were not always in place and did not always provide sufficient detail relating to time-specific medicines and high-risk medicines.
Staff Culture
6/10
✓
People, relatives and staff spoke positively about the manager and deputy manager. One person said, "The place is very well managed."
Staffing Levels
6/10
✓
The provider had recently recruited and inducted a large number of permanent care staff. This meant the provider had less reliance on agency staff and a greater consistency for people at the home.
Training & Dev
/10
✕
Management
2/10
✕
At the time of our inspection the registered manager had recently left the service and so there was not a registered manager in post.
Programmes
6/10
✓
Activities co-ordinators were in post and supporting people to engage in activities that were meaningful to them. A visiting professional told us, "There is a varied activity programme and where possible activities coordinators ensure [people] join in with activities in the wider community."
Points to consider
No permanent manager in post, so leadership feels unstable right now.
the registered manager had recently left the service and so there was not a registered manager in post. Another manager had been appointed and planned to submit an application to register.
Some people lack proper plans for important medicines like blood thinners, which risks unsafe care.
records for a person who was prescribed an anticoagulant [a blood thinning medicine] did not have guidance for staff on how to monitor and manage its side effects.
Still relying on agency nurses while building up the permanent nursing team, so less consistency there.
The manager was now working towards achieving the same consistency with nursing staff. The provider had block booked agency nurses as an interim measure whilst they completed the recruitment drive.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews