Working at Jubilee Lodge
3 Hartherleigh Close, Morden, SM4 5AD
Operated by Supreme Care Services Limited
3 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Staff feel supported with low turnover and good training, but adequate staffing and basic activities hold it back."
Safety & Risk
6/10
✓
People were kept safe from avoidable harm. Risks related to people's care were managed safely. Staff were up to date with their safeguarding training.
Staff Culture
7/10
✓
Staff felt supported in their roles. Team meetings were carried out to discuss any improvement required. Per 2018: Staff told us they enjoyed working there with low staff turnover.
Staffing Levels
5/10
!
People accessed the community independently but there was always a staff member available to support them when they required assistance.
Training & Dev
6/10
✓
Staff were up to date with the training courses in relation to mental health, managing challenging behaviour, Mental Capacity Act (2005), medicines management and health and safety. Per 2018 comprehensive inspection: comprehensive induction and mandatory refresher training with bi-monthly supervision.
Management
6/10
✓
Staff said they felt supported in their role, with one of them telling us, 'I like working here. The [registered manager] is fine. He is a team player, he consults us and it is a good thing.' The registered manager was at the service every day to oversee the care.
Programmes
5/10
!
Per 2018 comprehensive inspection: People attended 'Avanti' club for recovery support through music, community centre lunch club and arts and crafts, trips to Brighton, walks, shopping, cooking and life skills tasks.
Points to consider
Staffing is adequate for this small home but nothing special, with no recent details on retention or agency use.
there was always a staff member available to support them when they required assistance.
The role mostly involves routine support plus basic outings and community groups, with no dedicated activities coordinator or specialist programmes.
Per 2018 comprehensive inspection: going for a walk, visiting local parks, shopping... cooking, tidying their rooms.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews