Last updated: 10 February 2026
"Staff enjoy a supportive culture with good retention and training, but activities lack innovation and recent management changes mean leadership is settling."
The provider had an initiative-taking and positive culture of safety... Medicines were administered and recorded using an electronic medicines management system which provided a clear audit trail... audits completed.
Staff told us they enjoyed working at the home with good employment incentives, and that they enjoyed the team environment. Retention and long term employees helped to foster an environment of experience.
There’s good staff retention, it’s a great team with long serving staff providing people with familiarity and consistency of care.
Training compliance rates were high with refresher training in areas considered mandatory and other areas to meet people’s individual needs... Encouragement to achieve staff potential with enhanced qualification was rewarded.
Staff spoke highly of the new manager; they told us they felt listened to and that communication in general was good.
There was a varied activities programme in place with the support of wellbeing coordinator... Activities included planned gardening in the new outdoor area, music, chair aerobics, and outside walks and visits.
There is a wellbeing coordinator running regular group activities like gardening and music, but nothing specialist or innovative to really enrich the working day beyond basic personal care.
varied activities programme... wellbeing coordinator... gardening, music, chair aerobics, and outside walks
New manager is approachable and staff feel supported now, but recent management changes mean leadership stability is still settling.
We have had a lot of management changes... with the new manager in place it feels like the service is settling down... A manager was in post and had started this application process.
AI Generated
Last inspected: September 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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