Working at Jubilee House
Bronshill Road, Torquay, TQ1 3HA
Operated by ADL Plc
28 bedsNursing homesResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Staff feel supported with good leadership, training, staffing and safety, but no registered manager yet and basic activities hold it back."
Safety & Risk
7/10
✓
Safeguarding procedures were in place and staff had a good understanding of how to identify and act on any allegations of abuse. Accidents and Incidents were logged, investigated and action taken to keep people safe.
Staff Culture
6/10
✓
Staff told us the management team's leadership was good and they felt supported in their roles and responsibilities. Comments included, 'A very strong staff team and good leadership'
Staffing Levels
6/10
✓
The service had identified the minimum numbers of staff required to meet people's needs and these were being met.
Training & Dev
6/10
✓
Staff were supported by a system of induction training, supervision and appraisals. Staff received training relevant for their role and there were good opportunities for on-going training and support and development.
Management
2/10
✕
The manager had submitted an application to register with the Care Quality Commission (CQC) at the time of the inspection.
Programmes
5/10
!
People had access to a programme of varied activities. A new activity co-ordinator was reviewing current activities and making arrangements for events for people. These included singing, crafts and visits to the local area.
Points to consider
No permanent manager in post yet, they've only just applied to register.
The manager had submitted an application to register with the Care Quality Commission (CQC) at the time of the inspection.
Only basic activities like singing, crafts, games, exercises and local visits, with a new coordinator still reviewing the programme.
A new activity co-ordinator was reviewing current activities and making arrangements for events for people. These included singing, crafts and visits to the local area.
Training covers basics like induction and role-relevant courses with supervision, but no specialist training or funded qualifications mentioned.
Staff received training relevant for their role and there were good opportunities for on-going training and support and development. The training needs of all staff were well monitored by the manager.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews