Last updated: 10 February 2026
"Staff feel valued in an open culture and people are kept safe, but activities lack a dedicated coordinator and are handled alongside care duties."
People were protected from the risk of abuse, staff trained to report concerns. Robust person-centred risk assessments, medicines appropriately managed, learning from incidents shared with staff.
Staff told us they enjoyed working at the service and felt valued. The registered manager promoted an open and honest relationship between staff and management supporting an open culture.
There were always enough competent staff on duty. One staff member said 'We get to spend plenty of time with people doing activities that they wish to do'.
People were supported by highly trained staff who received ongoing support from management to develop skills. Staff told us they felt they had received enough training specific to their role.
The management team was open and responsive. Staff told us they felt they could approach management about their training needs and were encouraged to develop.
Staff supported people in their independence and learning new life skills. The service enabled people to carry out person-centred activities, encouraged hobbies and interests, and group activities with friends.
Staff handle activities like hobbies, community trips, group meetups and life skills alongside care duties, with no dedicated coordinator or specialist programmes.
During the inspection we saw that staff had time to spend with people and support them with activities and accessing the community as they wished.
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp