Last updated: 10 February 2026
"Dynamic leadership and a happy, motivated team with good staff retention, although activities lack a full-time coordinator."
2022: 'We were assured that the provider was preventing... infections... using PPE effectively... accessing testing... making sure infection outbreaks... effectively... managed.' Per 2017: 'Robust procedures... safeguarding training... safe recruitment... safe medicines management.'
Per 2017: 'Staff enjoyed their jobs... positive about the way the service was managed, how they were supported... felt part of a team... passionate and committed... happy work force who are well motivated.'
Per 2017: 'There were sufficient numbers of staff... Retention of staff was good... staff had time to meet people's needs and to spend time talking to them.' 2022: 'Staff absence was being effectively managed where shift cover was required.'
Per 2017: 'Effective systems... staff received training, achieved qualifications... mandatory training... linked to specific needs e.g. diabetes, falls awareness, mental health, stroke... regular supervisions... care certificate, QCF.'
Per 2017 comprehensive inspection: 'Dynamic leadership was demonstrated at all levels. The registered manager was visible and accessible... hands on and will help out delivering care if needed. They are approachable and their door is always open.'
Per 2017: 'Lots going on... learning to knit, arts and crafts, photography and gardening clubs, entertainers, film afternoons, quizzes with school children, community trips, chapel services, baking, musical bingo.'
Lots of different activities like quizzes with school kids, gardening club, trips out, and baking, but no full time activities coordinator or specialist therapy training for staff.
Per 2017: 'information... of the different group and individual activities... learning to knit, arts and crafts, photography and gardening clubs... quizzes... baking... no mention of dedicated activities coordinator or named specialist programmes.'
AI Generated
Last inspected: July 2017
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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