Working at Jubilee Court

Staffing gets stretched when people call in sick, and recruitment missed gaps in work history.

sometimes there is sickness which does impact on the staffing levels... Not all of the required recruitment information had been obtained... gaps in employment history for two staff

Medication records had gaps like missing open dates, and a safeguarding concern was reported late.

dates had not been recorded on one bottle of eye drops and liquid medicines when they were opened... a safeguarding concern which had not been reported to the appropriate agencies in a timely manner.

Manager is approachable but oversight missed nurse registration checks and full recruitment records.

The monitoring of the registration status of the nursing staff employed was not always robust... discrepancies for one staff nurse... Effective systems were not in place to ensure recruitment records... contained all the required information