Last updated: 10 February 2026
"Staff feel supported in an open culture with good teamwork and safe practices, but unstructured activities and average staffing hold it back."
People received their medicines safely and as prescribed. Risks to people's well-being were assessed, recorded and updated when people's circumstances changed.
There was good team work and staff morale. Staff told us that they felt well supported.
There was enough staff to support people's needs.
Staff told us that they had the necessary training to support people effectively. One member of staff told us, 'We get plenty of training'. They also told us, that they received regular supervision and appraisals.
The registered manager and provider promoted an open culture which contributed to staff work satisfaction. One staff member said, 'I can go to [registered manager] with anything'.
People were supported to undertake activities and follow their interests. One person described how they were encouraged to participate in activities that were both meaningful and matched to their individual needs.
No activities coordinator or structured programme, so the role is mostly routine personal care.
People were supported to undertake activities and follow their interests.
Staffing is adequate but nothing special, with no details on low agency use or strong team retention.
There was enough staff to support people's needs.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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