Working at Joseph Gardens

Staff had a good understanding of safeguarding and whistleblowing procedures. Medication was safely managed.

Staff morale was good and staff were positive about the support they received from the management team.

There were sufficient staff to meet the needs of the individuals who lived in the service. The staff team worked across two services and some concern was expressed to us by a relative about the impact this had on consistency.

Staff told us they were supported and received supervision and appraisals of their practice. They also valued the cascade meetings they attended with clinical colleagues where they reviewed individuals progress and reflected on their practice.

The management of the service were described by staff and relatives as helpful and approachable.

People were supported to follow their own interests and hobbies. One person attended education... supported to go up in a small light aircraft... people had been shopping and then to the seaside... went to Disneyland on holiday.