Working at John Turner House

Systems were in place to safeguard people from abuse. Staff had received training... There was an analysis of incidents and accidents to identify potential causes or triggers... learning was undertaken to prevent recurrence

We received positive comments from relatives about staff and the management team. Relatives and staff spoke of an open and inclusive culture

There were enough staff to keep people safe. A member of staff said, 'I have been at John Turner House for six months now and have never been on shift where we have not had enough staff to provide the care and support that is required'

Staff had received training and understood their role... 'I have recently undertaken my safeguarding training'... 'over the last year I have completed a module in mental health and autism which was very useful for my job'