Last updated: 10 February 2026
"Staff feel supported by the manager with strong safety practices and good training, but unclear staff stability and no special activity programmes hold it back."
People's medicines were managed safely... staff had received regular training about how to keep people safe from abuse... registered manager and other staff had notified... of safeguarding incidents... Learning from incidents and accidents took place.
The team of staff and the people we met told us they now felt supported by the registered manager, senior staff and senior managers... Staff felt easily able to make their views known during staff meetings.
there was enough suitable staff on duty at any time to safely meet people's needs... enough staff on duty to be able to meet each person's needs in a calm and unrushed way.
the team had been on training about 'acquired brain injury'... training about managing and responding to behaviours that may be challenging to others. Staff training records confirmed that staff had completed training.
Staff we spoke with all spoke highly of the registered manager and the way they ran the home. They told us the registered manager supported them well and they felt able to talk with her about anything.
people were supported to take part in daily activities in the home and community... two therapy co-ordinators who worked alongside speech and language therapists, physiotherapists, and occupational therapists who come in weekly.
Staff numbers are enough for calm unrushed care, but no info on team stability or agency worker use.
there was enough suitable staff on duty at any time to safely meet people's needs... in a calm and unrushed way.
Varied social and therapeutic activities with therapist help, but no special named programmes to make the job extra fulfilling.
supported to take part in a range of social and therapeutic activities... two therapy co-ordinators who worked alongside speech and language therapists, physiotherapists, and occupational therapists
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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