Working at Job's Close Residential Home for the Elderly Limited

Staff get hired without fully checking risks from their background checks or completing forms properly.

Staff were not always recruited safely. We found an example of a risk identified from a Disclosure and Barring Service (DBS) which was not effectively assessed and gaps in application forms.

Some staff miss key training refreshers and there's no check to see if they can use what they've learned.

A member of night staff had missed 5 modules of refresher training. The provider had not assessed staff competency skills following training.

Medication records have gaps, storage is unlocked and some meds go missing without quick fixes.

There were gaps in medicine administration (MAR) charts. The medicine’s storage room was left unlocked... 1 person was prescribed Mirtazapine, but records showed 1 tablet unaccounted for.