Working at Jigsaw Creative Care Limited - 77 Russell Street

Risks relating to fire safety had not been adequately assessed and mitigated placing people at increased risk of harm. Medicine administration records were not always fully completed.

The provider did not always operate safe recruitment processes. We found 1 staff member did not have a reference from a previous role involving working with children or vulnerable adults.

Systems and processes did not always effectively ensure good oversight of the service. Audits had not always identified the areas that required improving found on inspection.

The service planned activities for people based on their preferences and goals. Examples included going to the cinema, attending discos, going to the park, and cycling.