Working at Jesmund Nursing Home
29 York Road, Sutton, SM2 6HL
Operated by Jesmund Care Limited
25 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Strong management and safety with a happy team culture, although staffing lacks stability and training covers only basics."
Safety & Risk
8/10
✓
2021: Assured on preventing infections, PPE use, testing, visitor screening, safe admissions, outbreak management; per 2018 good medicines, risks, safeguarding.
Staff Culture
7/10
✓
Per 2018: Staff said 'Now I am happy to work here' and '[provider] has asked me directly for my ideas... implemented them'; 2021 staff appreciation board.
Staffing Levels
6/10
✓
Per 2018: 'There were enough staff available at all times to deliver care and support safely'; uses dependency tool.
Training & Dev
6/10
✓
Per 2018: 'Staff were supported to undertake an ongoing programme of training... safeguarding, moving and handling... dementia awareness'.
Management
8/10
✓
Per 2018: 'The provider is very nice and works as part of the team, always helping out and hands on'; acts on staff ideas and feedback.
Programmes
6/10
✓
2021: 'Employed an activities co-ordinator who regularly organised individualised and group activities'; per 2018: arts, music, quizzes, outings, movie nights.
Points to consider
Staffing is adequate for safe care, but no details on stable teams, low agency use, or relaxed workloads.
Per 2018: 'There were enough staff available at all times to deliver care and support safely'
Training covers basics like moving people and dementia awareness, but no specialist courses or funded qualifications.
Per 2018: 'ongoing programme of training... safeguarding, moving and handling... dementia awareness and managing behaviours'
Activities coordinator runs regular events and outings, but no special named programmes or staff trained in therapies.
2021: 'activities co-ordinator who regularly organised individualised and group activities'; per 2018: exercises, quizzes, arts, music, trips
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews