Working at Jervaulx Road
17 Jervaulx Road, Saltburn By The Sea, TS12 2NL
Operated by Redcar & Cleveland Borough Council
18 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"A family-like culture with supportive management and diverse activities, although COVID caused staff shortages needing extra plans."
Safety & Risk
8/10
✓
Thorough risk assessments and control measures were in place to reduce the risk of spreading infections; effective contingency plans for outbreaks. 2022 IPC inspection.
Staff Culture
8/10
✓
Staff told us, “I love working here! This is the best place to work, it’s like one big family” and staff were proud to work at the service. Per 2018 comprehensive inspection.
Staffing Levels
7/10
✓
The service had a settled, well established staff team that meant people received continuity in their care and support. Per 2018 comprehensive inspection.
Training & Dev
7/10
✓
Staff told us, “We get really good training and lots of it” and “We have just had Buccal Midazolam training”. Per 2018 comprehensive inspection.
Management
8/10
✓
The registered manager told us of their open-door policy where staff were made to feel welcomed, supported and listened to if they had any concerns. Per 2018 comprehensive inspection.
Programmes
8/10
✓
People were engaged in a wide and diverse range of activities such as discos, crafts, baking, holidays, community outings; staff said “no two days are the same”. Per 2018 comprehensive inspection.
Points to consider
Staffing is good with a stable team but COVID caused staff shortages that needed extra plans to manage.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. 2022 inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews