Working at Jersey Road
11B Jersey Road, Rochester, ME2 3PB
Operated by CLBD Limited
4 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff felt well supported by the manager with good training and a strong team spirit, but medicines management and fire door safety issues held it back."
Safety & Risk
4/10
!
People's medicines were not always well managed; records were not always accurate. Medicines had not always been stored at the correct temperature.
Staff Culture
6/10
✓
Staff told us, 'I feel well supported, we have a good team, good manager; I can go to her with anything. We help each other out and work as a team, we are like a family.'
Staffing Levels
6/10
✓
There were enough trained staff to meet people's assessed needs.
Training & Dev
7/10
✓
Staff had completed training to help them meet people's assessed needs. Further training had been planned by the provider. Staff received effective support and supervision.
Management
7/10
✓
Staff felt well supported by the registered manager and the provider.
Programmes
5/10
!
People were supported to have good days that were meaningful to them... supported to visit the local Christmas markets... cinema... adult education classes.
Points to consider
Medication records had mistakes and storage wasn't always cool enough, so safety isn't fully reliable.
Medicines were not always managed safely. Medicines were securely stored... but... not always recorded accurately... temperatures exceeded the maximum temperature action had not always been recorded.
Fire doors were propped open with wedges, against the fire policy.
We found three doors in the service propped open with wedges... Wedging doors open increases the risk of fire spreading quickly.
Very long shifts like 16.5 hours back-to-back could tire staff out.
The staffing rotas... showed that two staff members each worked a 16.5 hour night as they carried out a late shift directly followed by a night shift.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews