Last updated: 9 February 2026
"Enough staff, good training and a warm family-like culture, but only basic activities with no dedicated coordinator."
People were protected from the risk of abuse... Risks to people had been identified and detailed risk assessments... People's medicines were safely managed... low rate of incidents
There was a warm and friendly culture... One staff member told us, 'We have open discussions, we are a small team but like family so we all communicate well and welcome suggestions'
There were enough staff on duty to meet people's needs... agency staff were not used... Staff told us there were enough staff to meet people's needs
Staff told us they received the induction, support and training they needed... support to obtain national vocational qualifications... 'We get lots of training and regular supervision'
The service was well managed and led internally by the registered manager... registered manager had 'open door' policy and was very involved in people's care
A range of social, recreational, entertainment and leisure activities were regularly organised for people... Established links with the local community continued
Only a basic range of social activities and community links organised regularly, no dedicated activities coordinator or specialist programmes mentioned
A range of social, recreational, entertainment and leisure activities were regularly organised for people. Established links with the local community continued for people's engagement
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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