Working at Jennifer's Lodge
105 Wellmeadow Road, London, SE6 1HN
Operated by Jennifer's Lodge Residential Care Home
8 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Excellent management and positive staff culture with low turnover, although regular agency staff and basic activities hold it back."
Safety & Risk
6/10
✓
People's medicines were managed and stored safely. Staff were aware of the signs of abuse and knew how to report any concerns. We were assured that the provider was using PPE effectively and safely. (Per 2019 and 2021 inspections)
Staff Culture
8/10
✓
Staff told us, 'All of us work as a team' and '[Registered manager] looks after the residents and the staff well.' 'I love working here'. (Per 2019 comprehensive inspection)
Staffing Levels
6/10
✓
There were enough staff to support everyone. Regular agency workers were used as bank staff and knew people well. Staff turnover was very low. (Per 2019 comprehensive inspection)
Training & Dev
6/10
✓
People were supported by staff who had completed an induction programme and further training which was refreshed regularly. Staff had regular supervision. (Per 2019 comprehensive inspection)
Management
8/10
✓
The registered manager also lived at the home and people, relatives and staff all told us that she was an excellent manager. (Per 2019 comprehensive inspection)
Programmes
6/10
✓
People regularly attended day centres, went shopping and attended the cinema. There were organised activities from external providers, such as arts and craft sessions. (Per 2019 comprehensive inspection)
Points to consider
Staffing is adequate but they use regular bank staff from agency even though those staff know the residents well.
Regular agency workers were used as bank staff and knew people well.
Only standard induction and refresher training with supervision, no specialist courses or funded qualifications.
staff who had completed an induction programme and further training which was refreshed regularly.
No dedicated activities coordinator, just basic outings like shopping and cinema plus external arts and crafts.
There were organised activities from external providers, such as arts and craft sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews