Working at Jasper Lodge

Staff had received training in safeguarding and were able to explain to us different types of abuse... Risk assessments in place for areas such as the management of finances, seizures, oral health and choking. People's medicines were handled safely.

The staff team felt valued, motivated and positive about the running of the service. This helped to create a harmonious working and living environment, which benefited people living at Jasper Lodge.

There were enough staff to safely meet people's needs. People had individual 'core teams' in place, to provide consistency with their care. The registered manager, staff and relatives told us agency staff were no longer used by the service.

Bespoke training was also arranged for staff to enable them to meet the specific, changing needs of people living at Jasper Lodge. This included catheter care training, and training in Pathological Demand Avoidance (PDA). Staff told us they had regular supervisions and team meetings.

Staff we spoke with were positive about the management team and style. One member of staff told us, 'I have learnt so much from her [registered manager]. She is so knowledgeable and organised, and has brought structure to the home.'