Working at Jasmine House

Staff demonstrated a sound understanding of their safeguarding responsibilities... Risks are well understood and managed... Processes were in place to enable any learning from incidents to be shared, reflected upon and any lessons learnt.

Staff were inspired and highly satisfied working for the service... Staff told us how supportive the registered manager was... They work as a very close team.

The staff team was very well established and stable. Many of the staff had worked for the provider for a long time... There was no use of agency staff... There were no current staff vacancies.

Staff completed an induction to their role, followed by an extensive programme of required and additional training relevant to people's practical and emotional care needs. There was a strong organisational focus on continual learning and development; eight of the eleven staff held a professional qualification in social care.

The registered manager was an inspiring leader to the staff team. Staff were a skilled, strong, committed and collaborative team, who were clearly proud of and motivated by their work with people.

Staff supported people to attend a vast range of community-based activities... courses in the performing arts, music and drama... social clubs and sports activities... play it at gigs... Staff provide ideas for new activities.