Last updated: 9 February 2026
"Strong management and robust safety, but adequate staffing causes short waits and basic activities hold it back."
Robust arrangements were in place in respect of ensuring people's safety; systems to monitor safeguarding and analyse incidents.
Staff interactions with people were warm, kind and caring; team meetings held every three months to seek staff views.
Staff confirmed there was sufficient staff to enable them to support people; people said 'I may have to wait a few minutes as the staff maybe upstairs'.
Staff confirmed they received regular training and one to one supervisions with either the nurse or the registered manager.
The registered manager worked alongside the team and had a good insight into the care and support people received; provider visits at least twice a week.
Per 2019 comprehensive inspection: dedicated activities coordinator; activities available weekly for people to choose from if they wished.
Staffing is adequate but residents sometimes wait a few minutes when staff are busy upstairs.
'Yes, I think so, I may have to wait a few minutes as the staff maybe upstairs'
Only basic activities run by a coordinator with no details on variety or creative options to make shifts more interesting.
Per 2019 comprehensive inspection: 'There were activities available for people to participate in if they wished... the activities lady will let you choose what you want to do.'
Only standard training and supervisions with no specialist courses or funded qualifications for career growth.
Staff confirmed they received regular training and one to one supervisions with either the nurse or the registered manager.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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