Last updated: 10 February 2026
"Supportive approachable managers, stable caring team and strong safety practices, although some agency staff and standard training are drawbacks."
We observed all staff were wearing personal protective equipment (PPE) appropriately... All areas of the service was clean and tidy and cleaning checks were recorded. A range of audits and monitoring was being undertaken.
Per 2021 comprehensive inspection: One staff member commented, 'People are well looked after here. We have a really nice staff team.' Staff told us management were approachable and supportive.
Staff and a relative told us there was sufficient staff in place. A staff member said, 'They use the same staff, there is a bit of agency but not too much, this has reduced greatly, they use the same agency staff.'
Per 2021 comprehensive inspection: The provider ensured staff received the induction and training necessary to meet people's needs. Staff received regular supervision and were happy with the support they received.
Per 2021 comprehensive inspection: Staff felt management were approachable and supportive. One staff member told us, 'Any concerns, we speak with the manager or the deputy and they try to sort it. They're approachable and helpful about work and personal issues.'
Per 2021 comprehensive inspection: The home had two activities co-ordinators, who supported people regularly with a variety of group and one to one activities. One relative told us, '[Person] is very happy doing jigsaws, playing dominoes and joining in with the singing.'
They still use a bit of agency staff now and then, even if it's the same people and less than before.
A staff member said, 'They use the same staff, there is a bit of agency but not too much, this has reduced greatly, they use the same agency staff.'
Only standard induction, training, and supervision, nothing specialist or extra development mentioned.
Per 2021 comprehensive inspection: The provider ensured staff received the induction and training necessary to meet people's needs. Staff received regular supervision and were happy with the support they received.
Activities are regular with two coordinators doing group and one-to-one stuff like jigsaws and singing, but no special innovative programmes.
Per 2021 comprehensive inspection: The home had two activities co-ordinators, who supported people regularly with a variety of group and one to one activities.
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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