Working at Jasmine at Primrose

The role is mostly routine care with only basic games, books, and crafts, and they are just recruiting an activities coordinator now.

there were games, books, DVDs and arts and crafts for them to use... A relative said activities for people could be improved. They told us, at times, there was not much for people to do... the provider was already acting on this suggestion for improvement and in the process of recruiting an activities coordinator

Staffing is adequate with good advance planning, but no details on staff retention or avoiding agency workers.

There were enough staff to support people. The provider knew up to three months in advance when people were planning to use the service. This helped them make sure the appropriate level of support was in place... During the inspection staff were present and accessible

Staff feel supported but there's no strong sense of team spirit or everyone feeling really valued.

Staff told us they were well supported by senior staff. Staff were encouraged to review their working practice