Working at Jansondean Care Home

There were safeguarding policies and procedures in place and staff had a clear understanding of these procedures... Medicines were managed safely. Risks to people were assessed and staff were aware of the action to take to minimise risks.

Staff commented on the support they received from the manager... 'Staffing has much improved and all the care staff and nursing staff work together as a team.' Satisfaction surveys indicated... staff were happy working at the home.

The manager and staff told us they rarely used agency staff as they had recruited enough full-time staff since the last inspection. Following an assessment... the manager has consolidated the permanent workforce and this had greatly reduced the homes reliance on agency staff.

Records confirmed that staff had completed training the provider considered mandatory. This included training in areas such as safeguarding adults, infection control, COVID 19, dementia awareness, moving and handling... Staff told us they received regular supervision and support.

Staff said they received good support from the manager. One staff member told us, 'The manager is very supportive and can be flexible if I need anything. She has made lots of improvements in the last year.'