Working at Jameson House
19A Chapel Street, Colchester, CO5 7JS
Operated by Inclusive Support Limited
5 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Supportive leadership and positive staff culture with strong safety practices, but high staff turnover and limited activities hold it back."
Safety & Risk
8/10
✓
2021 targeted inspection: Assured infection outbreaks effectively prevented or managed, PPE used effectively, testing accessed, strong hygiene practices.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: Staff said 'I enjoy my work... first class', open culture, felt comfortable to air views and valued.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: There were sufficient numbers of staff on duty, enough staff available to meet needs, no vacancies.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Staff received induction, shadowing, regular supervision, training relevant to roles, positive about training quality.
Management
7/10
✓
Per 2017 comprehensive inspection: Registered manager had open leadership style, visible presence, staff felt well supported and valued.
Programmes
5/10
!
Per 2017 comprehensive inspection: Supported with community access, walks, shopping, swimming, bowling, one weekly educational programme.
Points to consider
Staffing is adequate but there was high staff turnover recently.
Per 2017 comprehensive inspection: the registered manager told us they had experienced a high turnover of staff in the last year but there were no staff vacancies at the time of our inspection.
Only standard training and induction, no specialist courses or funded qualifications.
Per 2017 comprehensive inspection: Staff told us they had been supported with comprehensive induction training and competency assessed... improving... to include... Care Certificate.
No activities coordinator or special programmes, just routine care plus basic outings.
Per 2017 comprehensive inspection: people supported by staff on a one to one basis to access the community, going out for walks, helping with the shopping and educational opportunities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews