Working at James Hirons Care Home
53 Lillington Road, Leamington Spa, CV32 6LD
Operated by James Hirons
23 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Open and inclusive culture supports staff well, but unclear staff retention, basic training and lack of creative activities hold it back."
Safety & Risk
7/10
✓
People felt safe in the home and were protected from the risk of abuse. Staff knew how to spot the signs of abuse and record and report any concerns.
Staff Culture
7/10
✓
Staff members told us they were supported and had regular updates in training. Staff told us they could discuss aspects of their work and training openly with the management team.
Staffing Levels
6/10
✓
People had access to enough staff who were available to provide care for them. Staff responded promptly to people's requests and spent time without hurrying them.
Training & Dev
6/10
✓
People's care was provided by a trained staff team, which included training in moving and handling and safeguarding. New staff also worked alongside other more experienced staff members.
Management
7/10
✓
The registered manager demonstrated an open and inclusive culture and actively sought the views of people living at James Hirons, their relatives and staff.
Programmes
6/10
✓
People participated in a variety of social activities which reflected their social interests. Staff initiated a variety of activities that people could choose to participate in.
Points to consider
Staffing is enough to meet needs without rushing, but no details on staff retention or agency use to show it's stable and low-pressure.
People had access to enough staff who were available to provide care for them. Staff responded promptly to people's requests and spent time without hurrying them.
Only standard training like moving and handling and regular updates, no specialist courses or funded qualifications for career growth.
People's care was provided by a trained staff team, which included training in moving and handling and safeguarding.
Varied basic activities like walks, garden time and reading to residents, but no activities coordinator or specialist programmes to make the role more creative.
Staff initiated a variety of activities that people could choose to participate in. One staff member told us, 'I take the residents for walks and go out in the garden for walks.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews