Working at James Court Residential Care Home
6 St Pauls Square, Burton On Trent, DE14 2EF
Operated by Nirosh Care Homes Limited
12 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Strong safety practices and effective training, but weak leadership with out of date care records and no proper staffing system."
Safety & Risk
8/10
✓
Staff understood how to protect people from harm and abuse. Risks to individuals were assessed, monitored and reviewed... People's medicines were managed safely
Staff Culture
6/10
✓
Actions were taken to make improvements and staff felt supported in their roles... regular staff meetings... everyone is open to talking and can share their views
Staffing Levels
6/10
✓
There were enough staff to meet people's needs... The shifts are always covered, and we also have someone who focuses on community activities with people
Training & Dev
7/10
✓
Staff received training to ensure they could carry out their roles effectively... training around managing behaviours has been really helpful, and as a staff team we have got better
Management
4/10
!
The service was not always well led... further were required to ensure information about people was up to date and reviewed. There was no effective system in place to determine the levels of staffing required
Programmes
6/10
✓
People were able to participate in various activities they enjoyed... Various craft activities... went out into the community... There is lots to do
Points to consider
Manager is in post but some care records are out of date and there is no system to figure out staffing needs properly.
further were required to ensure information about people was up to date and reviewed. There was no effective system in place to determine the levels of staffing required to meet people's needs
Staffing covers shifts with the team and no agency use but lacks a tool to calculate levels based on residents' changing needs.
The provider did not have a systematic approach to determine the levels of staffing that were required in the service
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews